Carzlane

I recently purchased a car from Carzlane dealership.The selection of vehicles was impressive, and the sales team was incredibly helpful and patient as I made my decision. They provided excellent customer service, and the entire buying process was hassle-free. I highly recommend Carzlane for anyone in search of a quality car and a great buying experience.👍

Drove 2 hours one way to look at a specific vehicle to view/purchase that I confirmed was there and available just 3 hours before going there only to find out they sold it 2 days ago! I read horrible reviews and I tried to give them the benefit of the doubt but here I am writing this review. They wasted my time and gas money which could have been spent looking at available cars at other dealerships. The original person I spoke to and set up the appointment with was not even there when I arrived. The young man who was there was very apologetic and tried to help me find a different car but the only one they had on the lot was overpriced for what it was. I would use caution when looking at cars at this dealership.

These guys were great! I love my new car and the service was so good. Next car, I’ll be back. Update: I literally drove the car once to work, a day after taking it home, and it's already having issues. I tried to contact them but no reply to emails or calls, and they don't have a voicemail box. I have a warranty but the issues the car has isn't covered under it. Just use some caution if you go here. I would also suggest bringing a guy who knows cars with you.

I strongly encourage people not to shop here. Our experience was extremely disappointing. 15 minutes before we arrived we received a call and were told that the vehicle we had an appointment to see wasn't available so they wanted to show us a different vehicle. It was the same make and model and only marked at $100 more than the vehicle we were coming to see, so I agreed. But then after driving 45 minutes to the dealer and taking the test drive, when we sit down at the negotiation table we get told for the first time that the actual price of the car (after they add in what they call their "refurbishment fee" and "freight fee") was $2,000 more than the published asking price. Plus they said that tags and title would be $800, which is significantly more than what is actually charged by the state. Even after wasting our time with many back and forths to the owner, they only dropped the price $200 and claimed they were only making $1300 on the car. If that's the case, then they literally were never in a position to sell the car for the price that they advertised they would sell it for. This is a classic bait and switch. Please understand, despite what they will tell you when they have you sitting at the table, this is NOT the norm in the used car industry. A $2,000 markup for "fees" (higher if you count the excessive title and tags) is ridiculous. Do not believe any of the published sales prices for the vehicles at this dealer. They are artificially trying to make them appear low just to get you in the door, then after you're there they add literally thousands of dollars in so called "fees." Their actual asking price is substantially higher than they claim it is. To say this is a deceptive sales practice is an understatement.